Paying via Bank Transfer?

If you plan on selecting bank transfer at checkout, just remember the payment instructions email is super important to follow in full. Orders become delayed when the simple steps are not followed and basically creates a totally avoidable pain in the butt for you.

Sending cash in the post?

When sending cash, please make sure to read the instructions email and include the order number inside the envelope... You wouldn't believe how many times a week we receive anonymous money envelopes that sit on a desk until a customer emails and has to identify it.

Sending crypto?

We host our very own Bitcoin server which supports very low mining fees using Segwit. At checkout you will have plenty of time to send your crypto payment (30mins), after which the payment will cancel.

Cash on collection?

You can come collect your order from us and pay once you get here if you prefer. With a free cup of coffee for your travels too :) We are based in East Ayrshire, Scotland and regularly have customers travelling from all over the UK.

Although we'll aim to get your order on the way to you within 3 working days, we ask that you please allow us up to 7 working days. Our working days are Monday to Thursday, not including bank/public holidays.

If we have stock of everything we need, it's not uncommon for us to dispatch on the same day your order comes in.

Please see our Dispatch page here for more information.

Nosey delivery drivers, flatmates, neighbours or work colleagues?

All parcels are sent in high quality, nondescript packaging; our website name won't be mentioned and there's no tell-tale return address to worry about either.

Even for orders made from outside of the UK, customs declarations are barebones with descriptions such as 'Microscopy Kit' or 'Gardening Supplies', etc... We follow the rules whilst preserving your privacy as much as possible.